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Information Collection and Use

When you register on My Tennis Group we ask you for some personal information. We use this information to provide you with highest-quality service as well as with offers that we think are relevant to you. We may also contact you regarding a Web site problem or other customer service-related issues. My Tennis Group does not market to children and does not knowingly collect personal information from children on My Tennis Group Web sites.

Information Sharing and Disclosure



My Tennis Group does not sell, share or rent personal information about you collected on Company Web sites outside the My Tennis Group family of companies.

How to Unsubscribe

If you no longer want to receive e-mail communications from My Tennis Group, you may send us en e-mail, "unsubscribe@mytennisgroup.com" with the word "Unsubscribe" in the subject line.

Registration

In order to use the My Tennis Group Web site, you will be asked to complete a registration form. During registration, you are required to provide contact information which is used to determine whether you are a subscriber.

Alerts

When you sign up for e-mail Alerts from the My Tennis Group Web site, you are asked to provide your e-mail address. Other information may also be necessary depending on the type of Alert requested. If you want to stop receiving Alerts from the My Tennis Group Web site, uncheck the "Recieve E-mail reminders" box on the My Profile page of My Tennis Group.com.

Purchases and Fulfillment

When you subscribe to or place an order on the My Tennis Group Web site, we may request additional information such as credit card number and expiration date. This information is used for confirmation and billing purposes only. The contact information you provide is used to service the order. My Tennis Group uses third-party service providers such as credit card processing companies and shipping companies to satisfy client requests.

Usage Tracking

We monitor how you use our Web sites including search terms you enter, pages visited and documents viewed. If you are a registered user, this information is stored with your registration information. It is unique-number identifiable, and is used solely for purposes of enabling us to provide you with a personalized Web site experience. Aggregated (not personally identifiable) forms of this data may also be used in order to help us understand areas for future research and to identify future features and functions to develop for the Web sites. This data may also be used by My Tennis Group, in the aggregate, to identify appropriate product offerings and subscription plans.

Cookies

A cookie is a small piece of computer code that enables Web servers to "identify" visitors. Each time you initiate a session on My Tennis Group Web sites, a cookie is set in order to identify you and determine your access privileges. Cookies do not store any of the information that you have provided to the site. They are simply identifiers. You have the ability to delete cookie files from your hard drive at any time. However, you should know that cookies may be necessary to provide you with access to much of the content and many of the features of My Tennis Group Web sites. We use cookie technology to enable registered users to move quickly and securely through access-controlled areas of the sites. Cookie technology also enables registered users to take advantage of certain useful features on the sites, including "remember my password."

Links to Other Sites

My Tennis Group Web sites contain links to other Web sites. Please be aware that My Tennis Group is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our sites and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by My Tennis Group Web sites.

Security

My Tennis Group provides its users with a secure online experience. To do this, we use a variety of security measures to maintain the safety and confidentiality of personal information about you. All user registration information is contained behind a firewall and only accessible by a limited number of employees who have special access rights to our production systems. Confidential personal information sent to us is transmitted using Secure Socket Layer technology. This information is then encrypted in our secure database. The database is further protected behind a firewall. If you have any questions about the security at our Web sites, please send an e-mail to security@mytennisgroup.com.

Updating Personal Information



If your personal information changes, you may update it at any time. To correct or update personal information, go to your user profile on our Web sites.

Notification of Policy Changes

We will notify you about significant changes to our Privacy Policy by placing a prominent notice on our Web site and in some instances, we may send a notice to the primary e-mail address specified in your user profile.

Contact My Tennis Group

If you would like to be taken off our marketing lists,
please send an e-mail to privacy@mytennisgroup.com.

Need more information?

Call us at 1.877.840.5163 or click here to contact us for more information.